[Note: I originally scheduled this post to be published next week, but I moved it up after listening to the conversation between Mark Zuckerberg, Tyler Cowen, and Patrick Collison. In the transcript, Zuckerberg says
So rather than people moving–inventing a new hyperloop or cars, I tend to think the set of technologies around–whether it’s augmented reality or virtual reality or video presence that just lets people be where they wanna be physically and feel present with other people wherever they need to be to do their job, to connect with the people they care about–that feels to me the better long-term solution.
Those are the thoughts I express and elaborate on below.]
I remember hearing Robert Metcalfe (link goes to Wikipedia) speak about twenty years ago, and when he was asked what he thought was the killer application for the Internet, he said “telepresence.”
I thought of this when I saw the paper on mobility in the United States by Kyle Mangum and Patrick Coate, pointer from Tyler Cowen.
repeat mobility is common. That is, people living in their “home” locations are far less likely to migrate than those away from home.
My train of thought went as follows.
1. I view the paper as showing that many people come to like where they live. The repeat movers are either innately restless or experimenting.
2. When people my age talk about their children’s work lives, a sentence that comes up frequently is, “They let him (her) work remotely.” Of my three daughters, one works in Boston for an organization based in Maryland, one works from home three days a week, and the third probably could continue to work remotely if her husband moves.
3. In fact, a lot of married couples have job opportunities in different cities.
4. Recall that Patrick Collison said that his firm set up a department that he calls “Remote.”
5. As Patrick pointed out in that same conversation with Reid Hoffman, Zoom Meeting is quite a step forward in the videoconferencing arena. I can’t really articulate what makes it better than Skype or Google Hangouts, but it just feels more conference-y.
6. If I were in the venture capital business, I would make a bet that remote work will grow exponentially, and I would assemble a portfolio of companies based on that bet. Will more people wear body cameras? Do small companies need better support for interstate human resource functions? What are the needs of the home-office worker? What sorts of meeting-scheduling systems address the challenges posed by remote work forces?
7. I think that blue-collar work may be an overlooked opportunity for telepresence. Techies talk about telemedicine, but it seems to me that it is much harder to remotely work on someone’s body than it is to do other tasks remotely. So blue-collar telepresence may come first. Professor Daniel Markovitz, author of the Meritocracy Trap (in another conversation I plan to annotate) says that Amazon warehouse workers already are subject to remote monitoring.
–How about tele-sanitation? Bathrooms at places like airports and hospitals have to be cleaned and re-stocked very often, and robots could do that. But the robots might not be able to operate completely independently. A remote operator could help the robot be more adaptable to situations.
–How about tele-chauffer? Even if self-driving cars are not ready for the road, who says that the driver has to be in the car? In the case of truck driving, the number one source of job dissatisfaction is being away from home all the time Telepresence could solve that problem. Perhaps a co-pilot does not have to be on the plane (assuming you want the pilot to be there).
–The highway construction workers who operate machines. Do they need to be there?
–The workers building skyscrapers. Could they operate by managing robots remotely?
8. Think of what Zoom Meeting and other telepresence apps will be able to do when 5G is ubiquitous.