I heart John Van Reenen

That’s going too far, but, hey, it is Valentine’s day. And I appreciate what he has to say.

The large, persistent gaps in basic managerial practices that we document are associated with large, persistent differences in firm performance. Better-managed firms are more productive, grow at a faster pace, and are less likely to die.

. . .many firms in developing countries may not even realise how weak their management practices are. Or, even when they do they realise this, they may not know how to improve things.

Pointer from Tyler Cowen.

One of my tropes these days is that neoclassical economists treat business strategy as nothing more than deciding the level of output and the capital/labor ratio. In fact, the economy is sufficiently complex that management skills and business strategy are really significant.

John Perry Barlow has died

Here is a brief obituary. Among other things, in 1994 he wrote The Economy of Ideas, an essay admired by, among others, Hal Varian. It begins,

I refer to the problem of digitized property. The enigma is this: If our property can be infinitely reproduced and instantaneously distributed all over the planet without cost, without our knowledge, without its even leaving our possession, how can we protect it? How are we going to get paid for the work we do with our minds? And, if we can’t get paid, what will assure the continued creation and distribution of such work?

I boiled this down to: information wants to be free, but people need to get paid.

Learning on the job is not just a perk

A commenter wrote,

[going to professional conferences] strikes me as a combination of empty credentialism and galavanting. There’s a reason medical conferences are held in exotic vacation spots (and it sure isn’t that those places offer the most effective learning conditions). And most K12 teachers are required to work toward and, eventually, earn masters degrees. But there’s no evidence this improves teaching performance (Arnold’s ‘null hypothesis’ definitely applies). It does, however, provide a pretext for ‘step increases’ in salaries.

I agree. In most cases, these conferences are simply perks. If you as an employer want me to learn, give me a challenging assignment. Going to a conference is not a challenging assignment.

The commenter continues,

The notion that every career should be characterized by a never-ending process of growth, learning, and personal fulfillment strikes me as one of those ideas that falls into the category of ‘social desirability bias’. It’s a ‘nice’ thing to believe. Although there’s a potential dark side, too — as with romance novels, it may tend to make people unhappy as their own lives and careers fail to measure up to the unrealistic ideal.

I am not thinking of growth as a perk. I think it is closer to a necessity. I think that there is a positive correlation (not perfect, to be sure) between jobs that are mundane and jobs that are at risk.

Bezos-care?

Ben Thompson writes,

Amazon could not only open up its standard interface to other large employers, but small-and-medium sized businesses, and even individuals; in this way the Amazon Health Marketplace could aggregate by far the most demand for healthcare.

To me, that sounds like a giant Obamacare exchange without the Obama regulations. A Bezos-care exchange if you will.

Read the whole post. A major point that Thompson makes is that it takes time to disrupt an industry, particularly one that is embedded deeply into a regulatory structure.

The Stock Market: narrower, deeper, older?

Check out two abstracts of papers by Rene Stulz and others.

Eclipse of the Public Corporation or Eclipse of the Public Markets?

Since reaching a peak in 1997, the number of listed firms in the U.S. has fallen in every year but one. During this same period, public firms have been net purchasers of $3.6 trillion of equity (in 2015 dollars) rather than net issuers. The propensity to be listed is lower across all firm size groups, but more so among firms with less than 5,000 employees. Relative to other countries, the U.S. now has abnormally few listed firms. Because markets have become unattractive to small firms, existing listed firms are larger and older. We argue that the importance of intangible investment has grown but that public markets are not well-suited for young, R&D-intensive companies. Since there is abundant capital available to such firms without going public, they have little incentive to do so until they reach the point in their lifecycle where they focus more on payouts than on raising capital.

Why has Idiosyncratic Risk been Historically Low in Recent Years?

Since 1965, average idiosyncratic risk (IR) has never been lower than in recent years. In contrast to the high IR in the late 1990s that has drawn considerable attention in the literature, average market-model IR is 44% lower in 2013-2017 than in 1996-2000. Macroeconomic variables help explain why IR is lower, but using only macroeconomic variables leads to large prediction errors compared to using only firm-level variables. As a result of the dramatic change in the number and composition of listed firms since the late 1990s, listed firms are larger and older. Larger and older firms have lower idiosyncratic risk. Models that use firm characteristics to predict firm-level idiosyncratic risk estimated over 1963-2012 can largely or completely explain why IR is low over 2013-2017. The same changes that bring about historically low IR lead to unusually high market-model R-squareds.

These reminded me of my “narrower, deeper, older” observation of hobbies, such as Israeli dancing. People are being more selective about hobbies. Each hobby has a narrower base of participants. They are deeper into the hobby. And if the hobby has been around for a while, the participants tend to be older.

This seems to describe the public stock market in the U.S. Companies are being more selective about whether or not to use the public market. The public market has a narrower base of companies participating. The participants tend to have higher market capitalizations. They have been around longer.

Too little price discrimination?

Timothy Taylor writes,

Imagine yourself as the profit-seeking owner of a chain of retail stores. Would you charge the same (or nearly the same) price across all the stores? Or would you vary prices according to average income level of consumers who use that store, or according to whether the local economy was robust or shaky, or according to whether the store had geographically nearby competitors?

He points to a working paper by DellaVigna and Gentzkow suggesting that chain retailers are leaving money on the sidewalk by not engaging in price discrimination.

My thoughts:

1. Changing computer systems to allow this would be difficult. Note that the computer systems would have to avoid making the mistake of letting a customer buy a product at the low-price store and return it at the high-price store for a higher price.
2. Consumers might adapt. Some might be willing to drive long distances to save. It would create an opportunity for an arbitrageur to offer to buy stuff at the low-price store and ship it to customers who live near the high-price store.
3. Competitors might advertise that the high-price store is gouging its customers.

In general, saying that strategy X would work without thinking about how the market might adapt seems rather brave.

McArdle’s Rules for Life

She writes (among other suggestions),

Always order one extra dish at a restaurant, an unfamiliar one. You might like it, which would be splendid. If you don’t like it, all you lost was a couple of bucks.

…Go to the party even when you don’t want to. Nine times in 10, you’ll be bored and go home early. But the 10th time, you will have a worthy experience or meet an interesting person.

Sounds like it fits with my own rule for taking risks with high upside and low downside.

Also,

we keep ourselves bored in order to protect ourselves from feeling stupid. This is a bad trade.

That supports my idea of looking for new challenges at work.

I really like this rule:

Don’t just pay people compliments; give them living eulogies.

I enjoyed several other of her rules. I’m guessing that a collection of “n rules for life” from multiple contributors would be a fun book to put together and to read.

Efficiently allocating talent

Tyler Cowen writes,

Good at finding the best talent:

1. Highly paid professional sports (those who care can play them in high school)

2. Finance and management consulting (lots of people from top schools consider these careers, and we get enough, even if non-elites are somewhat “locked out”)

3. Nerdy tech stuff (so many people are exposed to this at a young age and can be autodidactic)

…Bad at finding the best talent:

4. Education and teaching and religious leaders

5. Humanities scholars

6. Journalists

I wrote relevant essays on this topic twenty years ago. In From Allocating Capital to Allocating Talent, I wrote,

The optimum size for a firm may depend on how it solves the talent allocation problem. If senior executives can allocate talent wisely over a wide set of problems, then the firm can be large. If senior executives only can allocate talent wisely over a narrow set of problems, then the firm will need to be small.

That is one little nugget in an essay that contained insights that people are getting credit for “discovering” even now.

Another essay was Effective Tournaments.

The tournament for choosing CEO’s of large, established corporations probably is less effective than the academic tournament. It appears to me that idiosyncratic personal connections, timing, and luck play a big role in determining who gets to be a major CEO. By idiosyncratic personal connections, I mean relationships, such as country-club memberships, that do not affect the ability of the CEO to run the business profitably. Relationships with customers or suppliers are pertinent, rather than idiosyncratic.

I probably would not stick with that view today. I have since become more skeptical about the academic world. With increased specialization, each sub-field is controlled by a relatively narrow cadre of professors. This makes academics less of an open tournament than it was fifty years ago. I think that academic success today tends to have a much higher component of conformity and a corresponding lower component of skill.

Also, the CEO tournament is enhanced by the fact that there is churn among major companies. Fifty years ago, Jeff Bezos could never have become CEO of a major company. He still could never have become CEO of Wal-Mart, but he did the equivalent by growing Amazon. These companies that come from nowhere to turning into giants really strengthen the CEO tournament. It is a phenomenon that you do not see in Europe, and so my guess is that the CEO tournament is much less effective there.

I really like this sentence from that essay:

To be effective, a tournament must behave like an experiment with repeatable results.

If you ran the talent-selection experiment multiple times, would the same people rise to the top? In professional sports, I am inclined to think “yes.” In finance and management consulting, I am not so sure. In entrepreneurship, I am inclined to say “yes.” I know there is a lot of luck involved, but there are many, many decisions to be made, and the more decisions that are involved, the more opportunity there is for skill to triumph over luck. I made that sort of argument in another classic essay, The economics of Pop-Tarts.

I don’t know how to use my model to deal with all of the occupations listed in Tyler’s post. For example, I don’t think of the fields of teaching and education as tournaments.

Pushback on my four rules

Note: some folks liked the original article. MarketWatch reproduced it. David Henderson liked it and added comments.

One commenter writes,

“When you have little left to learn on your job, it is time to move on.”

Doesn’t that risk sentencing yourself to eventually being hit by the ‘Peter Principle’? And doesn’t society need people who are actually good at their current job rather than always trying to learn the next one?

I always thought that the ‘Peter Principle’ was part of the genre of flattering the unhappy employee who is convinced that he or she would thrive with a better boss (or thinks that he or she deserves to be the boss). FastCompany Magazine is a leading practitioner of the genre that boosts the hero/martyr self-image of the mid-level employee.

If the Peter Principle were really true, then management strategy consists of setting people up to fail. I don’t buy that. What good managers do is set you up to learn, but not to fail.

Another commenter writes,

there are positions you want dedicated experienced people that aren’t looking for something new. . . two of the three big Business failures I have experience is because our business worked to eliminate these experienced workers. Businesses need the high flyers but also need a high degree of agreeableness to work well.

In my essay, I say that after you learn your job you should train a successor. If an organization lets you go without training your successor, then institutional knowledge gets lost. So of course that is bad strategy.

But if the only way to retain institutional knowledge is to keep people doing the same job for many years, I think that the organization has a problem. That sounds to me like an organization that is not going to get any fresh ideas, and that means no growth in productivity. There are very few companies that can afford to do without productivity growth.

In any case, my rules are not suggestions for businesses. They are suggestions for you as an employee, regardless of what is in the best interest of the business. If you care about career advancement and personal growth, then you should not let your employer leave you in a position that is no longer challenging.

Ben Thompson on Amazon

He writes,

To be both horizontal and vertical is incredibly difficult: horizontal companies often betray their economic model by trying to differentiate their vertical offerings; vertical companies lose their differentiation by trying to reach everyone. That, though, gives a hint as to how Amazon is building out its juggernaut: economic models — that is, the constraint on horizontal companies going vertical — can be overcome if the priority is not short-term profit maximization.

Read the whole post, which is too deep to summarize. I agree with his discussion of fixed cost and marginal cost. I am not as convinced as he is that Amazon’s investments will pay off. Sometimes a fixed investment is a scalable reduction in marginal cost, and sometimes it is a railroad to nowhere.

Years from now, of course, hindsight will be perfect. At that point, it will seem obvious whether Amazon has been correct all along or throwing away investors’ money.